Phases Skin Care & Laser Center
APPOINTMENT CANCELLATION/NO SHOW POLICY
Thank you for trusting your surgical and aesthetics care to Turkle & Associates and Phases Skin Care & Laser Center. When you schedule an appointment with Turkle & Associates and Phases Skin Care & Laser Center, we are careful to set aside enough time to provide you with the highest quality care. Should you need to cancel or rescheduled an appointment please contact our office as soon as possible, and no later than 72 hours prior to your scheduled appointment. This will allow our practice time to schedule other patients who may be waiting for an appointment. Please see our updated Appointment Cancellation/No Show Policy below effective May 23, 2022:
- Any established or new patient who fails to show or cancels/reschedules an appointment and has not contacted our office with at least 72 hours’ notice will be considered a No Show and charged a $50.00 fee.
- Injection appointments will require a $50 deposit. Any established or new patient that has not paid an appointment deposit due to a previously existing treatment package who fails to show or cancels/reschedules an appointment and has not contacted our office with at least 72 hours’ notice will be considered a No Show and charged a $50 fee that will be subtracted from the existing package. This will result in a remaining balance due at the time of the treatment package completion.
- As a courtesy, when time allows, we make reminder calls for appointments. If you do not receive a reminder call or message, the above policy will remain in effect. We understand there may be times when an unforeseen emergency occurs and you may not be able to keep your scheduled appointment. If you should experience extenuating circumstances please contact our office and we will do our best to assist given the circumstance. You may contact Turkle & Associates and Phases Skin Care & Laser Center at the contact information below. Should it be after regular business hours Monday through Friday, or a weekend, you may leave a message and we will return your call as soon as possible.
Turkle & Associates and Phases Skin Care and Laser Center: 317-848-0001
Packages must be paid in full to receive special pricing. Should treatment or services be discontinued prior to completion of the package, the remaining value of package will be calculated based on regular priced treatments and services. If free treatments are part of a package promotion, the free treatment(s) will be given only after all the paid treatments have been completed.
All pricing quoted for services will be honored for appointments scheduled within 90 days of the consultation date (excluding promotions or limited time offers). After 90 days, all pricing is subject to change.
Our practice takes pride in providing the highest quality service and using the finest medical grade products and equipment. Great care is taken to avoid any adverse reactions. Occasional irritation from the products or services can occur. These will be managed as they arise. We ask your cooperation in reporting any of these issues and will work with you to resolve them.
No express guarantee can be given as to the outcome from any product, service, or treatment, as multiple factors impact the efficacy. We strive to work to obtain the optimal results possible for each patient.
Signature of Understanding and Acceptance of Responsibility:
If it becomes necessary for Phases Skin Care and Laser Center @ Turkle & Associates to pursue collections, I agree to be responsible for any costs associated with collection, including but not limited to court costs and reasonable attorney’s fees. I further understand all policies outlined above and I accept responsibility. I also grant permission for my credit card on file to be used as outlined in the policies above.